Shift Supervisor Trainee

CVS Health; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Dallas. This entry-level role prepares candidates for supervisory responsibilities, focusing on customer service and store management. Trainees will learn essential operations and management skills while supporting the store team. Successful candidates will have opportunities for promotion to higher-level supervisory roles.

Benefits

Medical Plans

401(k)

Stock Purchase Plans

Wellness Programs

Paid Time Off

Flexible Schedules

Qualifications

• Preferred experience in retail.

Responsibilities

• Manage and work effectively with store management and staff.
• Supervise store activities by assigning, directing, and following up.
• Assist customers with questions, problems, and complaints.

Skills

Communication

Analytical Skills

Deductive Reasoning

Education

High School Diploma

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning, analytical, and computer skills.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Manage and work effectively with store management and staff.
• Supervise store activities by assigning, directing, and following up.
• Communicate effectively with management and staff.
• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture, greeting and thanking customers.
• Handle customer relations issues per company policy, ensuring a positive shopping experience.
• Maintain customer confidentiality.

Qualifications

• Preferred experience in retail.
• High School Diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 35

Employment type: Full-time

Pay range: $16.00 - $24.00 per hour, depending on experience and other factors.

Benefits include medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, and more.