Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Farmers Branch (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading health solutions company as a Shift Supervisor Trainee, where you'll gain essential management skills and prepare for future supervisory roles. This entry-level position offers hands-on training in customer service and store operations, ensuring a seamless shopping experience for customers. With opportunities for promotion and a supportive work environment, this role is perfect for those looking to advance in retail management. Enjoy a comprehensive benefits package while making a difference in the community every day.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Strong analytical and communication skills are essential.
• Flexibility to work various shifts, including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities, including assigning, directing, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, fostering a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail is preferred.

Education

High School diploma or equivalent is preferred but not required.

Additional Details

• Anticipated weekly hours: 40
• Time type: Full time
• Pay range: $16.00 - $24.00 per hour, depending on experience, education, location, and other factors.

We value our colleagues' well-being and offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/04/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.