Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Shift Supervisor Trainee, where you will embark on a journey to develop your leadership skills in a dynamic retail environment. This entry-level position offers comprehensive training that prepares you for future supervisory roles, emphasizing customer service excellence and operational efficiency. As part of a dedicated team, you'll play a vital role in fostering a culture of exceptional service while gaining valuable experience in store management. If you're looking to grow your career in a supportive and engaging atmosphere, this opportunity is perfect for you.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong analytical and deductive reasoning skills are essential.
• Excellent communication skills are required for effective teamwork.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Customer service

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues in accordance with company policy, ensuring a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred, but not required.

Additional Details

• Anticipated weekly hours: 40
• Time type: Full time
• Pay range: $19.56 - $27.06 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit our benefits page.

The application window closes on 07/27/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.