Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Elkhart (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level role prepares you for future supervisory positions by providing essential training in management and customer service. You will work closely with store management to ensure smooth operations and build customer loyalty through exceptional service. With flexible hours and a supportive work environment, this position offers a great opportunity to grow within the company. Join a team that values your contributions and fosters a sense of belonging while making a positive impact on the community.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Wellness programs

Paid time off

Flexible work schedules

Family leave

Dependent care resources

Tuition assistance

Qualifications

• Ability to work flexible hours including early mornings and weekends.
• Retail experience preferred but not required.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Supervisor leads the store staff, ensures smooth store operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing, and following up on all activities
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (Greet, offer help, thank)
• Handle customer relations issues per company policy to ensure a positive shopping experience
• Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education: High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated Weekly Hours: 20

Time Type: Part-time

Pay Range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and they belong.

Benefits

We offer a comprehensive benefits package including affordable medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible work schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 07/22/2025. Qualified applicants with arrest or conviction records will be considered per legal requirements.

About CVS Health

We share a purpose: helping people on their path to better health through innovative health services, plans, and community pharmacy care. We aim to make quality care affordable, accessible, and seamless, supporting overall well-being in body, mind, and spirit.