Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Dover (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to support store management and enhance customer loyalty. This entry-level position offers training for higher supervisory roles, with responsibilities in management and customer service. Ideal candidates will possess strong communication skills and a commitment to providing exceptional service.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Tuition assistance

Qualifications

• Strong communication and customer service orientation.
• Ability to work flexible hours including early mornings and weekends.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, more convenient, and more compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to gain experience, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew through assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS's customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues per company policy, ensuring a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Retail experience.

Education

High school diploma or equivalent preferred, but not required.

Additional Details

Anticipated Weekly Hours: 25

Time Type: Part-time

Pay Range: $16.00/hour

Note: The pay range is indicative; actual compensation depends on various factors including experience, education, and location.

We are committed to fostering a workplace where every colleague feels valued and included.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more details, visit CVS Benefits.

Application deadline: 08/20/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.