Shift Supervisor Trainee

The Regional Municipality of Durham; Detroit (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee to prepare for supervisory roles. This part-time position involves management tasks, customer service, and training, providing a pathway to career advancement within CVS. Flexibility in hours and strong communication skills are essential to succeed.

Qualifications

• Strong analytical and communication skills required.
• Flexibility to work early mornings and weekends appreciated.

Responsibilities

• Assist in supervising store crew and ensuring smooth operations.
• Promote CVS customer service culture and assist customers.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Effectively communicate information to and from store management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture by greeting, offering help, and thanking customers
8. Handle all customer relations issues according to company policy to promote a positive shopping experience
9. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

For more information, visit CVS Benefits.

The application window closes on 08/28/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.