Shift Supervisor Trainee

CVS Health; Delaware (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee. This entry-level role prepares employees for supervisory positions by providing training in operations and management. Trainees will learn to manage store staff and ensure smooth operations while delivering exceptional customer service.

Benefits

Medical Plans

401(k)

Employee Stock Purchase Plan

Wellness Programs

Paid Time Off

Flexible Schedules

Qualifications

• Experience in retail preferred.
• High School Diploma or equivalent preferred.

Responsibilities

• Manage store crew through assigning and directing activities.
• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture.

Skills

Communication

Analytical Skills

Deductive Reasoning

Education

High School Diploma

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning, analytical skills, and computer proficiency.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.
• Manage store crew through assigning, directing, and following up on activities.
• Communicate effectively with store management and staff.
• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture (greet, offer help, thank customers).
• Handle customer relations issues per company policy, maintaining a positive shopping experience.
• Maintain customer/patient confidentiality.

Qualifications

• Experience in retail (preferred).
• High School Diploma or equivalent (preferred but not required).

Additional Details

• Anticipated weekly hours: 29
• Part-time position
• Pay Range: $16.00/hour
• Benefits include medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.
• Application deadline: 08/09/2025

Other Information

• Seniority level: Internship
• Employment type: Part-time
• Job functions: Management and Healthcare
• Industries: Hospitals and Healthcare

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