Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Dedham (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to develop essential supervisory skills in a dynamic retail environment. This entry-level role offers the opportunity to learn about store management, enhance customer service, and build leadership capabilities. The ideal candidate will thrive in a fast-paced setting while ensuring exceptional service and supporting store performance. With a commitment to fostering a positive culture, this role is perfect for those looking to grow within the retail sector while enjoying flexible hours and comprehensive benefits. Join a company that values its employees and promotes from within!

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Dependent care resources

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential for this role.
• Flexibility to work various shifts, including early mornings and weekends.

Responsibilities

• Supervise store crew and manage daily operations effectively.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned tasks to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful training completion, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High school diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 20
• Time Type: Part-time
• Pay Range: $16.00 - $26.00 per hour, depending on experience, education, and location.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

The application deadline is 08/04/2025. Qualified applicants with arrest or conviction records will be considered according to law.