Shift Supervisor Trainee

MEININGER Hotels; Concord (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee who will learn supervisory roles through hands-on experience in a dynamic retail environment. The position focuses on management skills, customer service, and supports the store team, ensuring smooth operations and customer satisfaction. This entry-level role is perfect for candidates looking to grow in the retail field while gaining valuable experience in leadership and operations.

Benefits

Comprehensive benefits including medical plans

401(k) with matching

Employee stock purchase plan

Flexible schedules

Qualifications

• Ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise the store's crew by assigning, directing, and following up on all activities.
• Assist customers with questions, problems, and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Effectively communicate information both to and from store management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues according to company policy, promoting a positive shopping experience
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

28

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $26.00 per hour. Actual salary depends on experience, education, location, and other relevant factors.

Benefits

Our comprehensive benefits include medical plans, 401(k) with matching, employee stock purchase plan, wellness screenings, tobacco cessation, weight management, counseling, financial coaching, paid time off, flexible schedules, family leave, dependent care resources, colleague assistance, tuition assistance, retiree medical, and more. For details, visit our benefits page.

Application deadline: 08/28/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.