Shift Supervisor Trainee

The Regional Municipality of Durham; Coldwater (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee, responsible for supervising store activities and assisting customers. This entry-level position prepares trainees for higher supervisory roles through management training and exceptional customer service. Ideal candidates will exhibit advanced communication skills and a flexible schedule.

Benefits

Comprehensive medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Required skills include deductive reasoning, analytical skills, computer skills, and communication.
• Flexibility to work various shifts including early mornings and weekends.
• High school diploma preferred but not required.

Responsibilities

• Supervise store crew activities and ensure effective communication with management.
• Assist customers with questions and maintain confidentiality.
• Lead store staff in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The role involves performing tasks as directed to develop supervisory skills, completing basic operations and management training, and learning about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open supervisory positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, including assigning, directing, and following up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS's customer service culture by greeting, offering help, and thanking customers
4. Handle customer relations issues per company policy to ensure positive shopping experiences
5. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated weekly hours: 20
Time type: Part time
Pay range: $16.00 - $24.00 per hour, depending on experience and other factors.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 09/18/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.