Shift Supervisor Trainee

Nuvance Health; Coldwater (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee to develop supervisory skills and support store management. The role involves overseeing store operations, driving performance, and enhancing customer loyalty through excellent service. This part-time position offers a pay range of $16-$24 per hour with opportunities for advancement.

Benefits

Comprehensive medical plans

401(k) plan

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Retail experience preferred.

Responsibilities

• Supervise store crew activities and communicate effectively with management.
• Assist customers with questions and maintain customer confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities through assigning, directing, and following up.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues in accordance with company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20
Time type: Part-time
Pay range: $16.00 - $24.00 per hour, depending on experience, education, location, and other factors.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care, tuition assistance, retiree medical, and more. For details, visit our benefits page.

The application window closes on: 09/18/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.