Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Chicago (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading health solutions company is hiring a Shift Supervisor Trainee in Chicago. This part-time role prepares the employee for higher supervisory positions by performing essential management tasks. Candidates should exhibit strong communication and analytical skills, with a focus on customer service and teamwork. Flexible working hours are required, and the role offers a comprehensive benefits package.

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Strong communication skills needed.
• Analytical and deductive reasoning abilities are essential.
• Must work flexible hours.

Responsibilities

• Supervise store activities and staff.
• Assist customers with queries and complaints.
• Lead store staff when management is not present.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexible work hours

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do this all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution, performance, and customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store activities by assigning, directing, and following up.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture—greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy to ensure a positive shopping experience.
9. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, and advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

The typical pay range is $16.00 - $23.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit our benefits page.

Application deadline: 08/27/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.