Shift Supervisor Trainee

The Regional Municipality of Durham; Chicago (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

The Regional Municipality of Durham is seeking a Shift Supervisor Trainee to support CVS Health's store management. This entry-level, part-time role focuses on developing supervisory skills while ensuring excellent customer service, with regular responsibilities over operations and staff management. Ideal candidates will possess strong reasoning abilities and communication skills, with flexibility for varied shifts.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Flexible work schedules

Paid time off

Family leave

Qualifications

• Required skills: Deductive reasoning, analytical skills, computer skills, advanced communication.
• Flexibility to work early mornings, overnights, and weekends.
• Preferred: Experience in retail.

Responsibilities

• Supervise store staff, assign, and direct activities.
• Assist customers with questions and complaints.
• Ensure smooth operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise the store's crew through assigning, directing, and following up on activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture by greeting, offering help, and thanking customers
8. Handle customer relations issues per company policy to ensure a positive shopping experience
9. Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 25

Time type: Part-time

Pay range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and is committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer comprehensive wages and benefits, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans
• No-cost wellness and counseling programs
• Flexible work schedules, paid time off, family leave, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/27/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.