Shift Supervisor Trainee

Nuvance Health; Chesapeake (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider is seeking a Shift Supervisor Trainee in Chesapeake, Virginia. This entry-level, part-time position prepares individuals for supervisory roles, focusing on customer service and operational management. Candidates will engage with customers and team members, ensuring excellence in service and operations. Benefits include flexible schedules and access to comprehensive pay and wellness programs.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Paid time off

Tuition assistance

Qualifications

• Entry-level position requires strong communication and analytical skills.
• Flexible scheduling availability is essential.
• Retail experience is preferred but not mandatory.

Responsibilities

• Supervise store crew and manage store operations.
• Assist customers with issues and promote company service culture.
• Lead staff in the absence of management.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS’s customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $23.00 per hour. The actual salary depends on experience, education, geography, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness programs, counseling, financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 09/02/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.