Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Chanhassen (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to gain valuable supervisory experience while working in a dynamic retail environment. Trainees will receive comprehensive training to prepare for future leadership roles, focusing on customer service excellence and effective team management. With a commitment to building customer loyalty and a supportive work culture, this role is perfect for individuals looking to advance their careers in retail management. Enjoy a flexible schedule and a comprehensive benefits package that supports your personal and professional growth.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Ability to work a flexible schedule including early mornings and weekends.
• Strong communication and customer service skills required.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew through assigning, directing, and following up on activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range: $16.00 - $26.00/hour, depending on experience and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application window closes on: 07/27/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.