Shift Supervisor Trainee

CVS Health; Chanhassen (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level role offers a unique opportunity to develop essential management skills and prepare for higher-level supervisory positions. As a Shift Supervisor Trainee, you will lead store operations, enhance customer loyalty through exceptional service, and gain valuable insights into the retail environment. With a commitment to building a world of health, this company values dedicated colleagues who are passionate about transforming healthcare. Join a team where your contributions make a significant impact and enjoy a supportive work environment with numerous benefits.

Benefits

Medical plans

401(k)

Stock purchase

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential for this role.
• Flexibility to work early mornings, overnights, and weekends is required.

Responsibilities

• Supervise store crew and ensure smooth operations in the absence of management.
• Assist customers with inquiries and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work various shifts

Education

High School Diploma or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

• Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing, and following up on activities; effectively communicate information to and from management and crews.

• Customer Service: Assist customers with questions, problems, and complaints; promote CVS customer service culture (greet, offer help, thank); handle customer relations issues per company policy; maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40
Time type: Full time
Pay range: $16.00 - $26.00 per hour, based on experience, education, and location.

Benefits include medical plans, 401(k), stock purchase, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/27/2025

Additional Information

• Seniority level: Internship
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Healthcare