Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Canton (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a Shift Supervisor Trainee to join their team. This entry-level position prepares you for future supervisory roles while you learn essential management skills and customer service excellence. You will support store operations, ensuring smooth functioning and customer satisfaction. With a commitment to fostering a workplace where every colleague feels valued, this role offers opportunities for growth and development. If you're passionate about customer service and ready to take on new challenges, this position is perfect for you.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential for this role.
• Flexibility to work early mornings, overnights, and weekends is required.

Responsibilities

• Supervise store crew activities and communicate effectively with management.
• Assist customers with questions and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work various shifts

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. We do all of this with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and crews
3. Supervise store crew activities, assign tasks, and follow up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (Greet, offer help, thank)
4. Handle customer relations issues per company policy and promote positive shopping experiences
5. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 24

Time Type: Part-time

Pay Range: $16.00 per hour

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and that they belong.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans
• No-cost wellness programs, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/30/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

About CVS Health

We share a purpose: helping people on their path to better health through innovative health services, plans, and community pharmacy. We aim to make quality care more affordable, accessible, and seamless, supporting overall well-being in body, mind, and spirit.