Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Buffalo (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee in Buffalo, NY. This part-time, entry-level role focuses on developing management skills and customer service expertise. Trainees are prepared for future supervisory positions while supporting store performance and customer loyalty. Flexible schedules and various benefits are offered.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills.
• Flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store activities by assigning, directing, and following up.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned tasks to develop management skills, learns about key business aspects like building customer loyalty through exceptional service, and CVS/pharmacy culture.

Upon successful completion of the training, trainees may be considered for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store activities by assigning, directing, and following up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations in accordance with company policy to ensure positive shopping experiences
5. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Details

Anticipated weekly hours: 20

Time type: Part-time

Pay range: $16.25 - $26.00 per hour, depending on experience and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness and assistance programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/27/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.