Shift Supervisor Trainee

Keane & Beane, P.C.; Buffalo (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is hiring a Shift Supervisor Trainee, an entry-level role that prepares for supervisory positions. You will learn customer service and management skills while gaining experience in store operations. The role offers flexible hours and opportunities for advancement. Join a leading team committed to transforming health care!

Benefits

Affordable medical plans

401(k) with matching

Paid time off

Family leave

Wellness programs

Qualifications

• Preferred diploma but not required.
• Experience in retail is a plus.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist with customer service and resolve issues.
• Communicate effectively with management and staff.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions:

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information to and from store management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle all customer relations issues according to company policy and promote a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is $16.25 - $26.00 per hour. The actual salary offer depends on experience, education, location, and other factors.

Additional Information

Our colleagues are the key to our future. We are committed to creating a workplace where everyone feels valued and included.

Benefits include affordable medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/27/2025. Qualified applicants with arrest or conviction records will be considered per law.