Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Broken Arrow (OK); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare company is seeking a Shift Supervisor Trainee in Broken Arrow, Oklahoma. This part-time entry-level position prepares you for higher supervisory roles, focusing on management and exceptional customer service. As a trainee, you'll develop vital skills while ensuring excellent store operations and customer satisfaction. The role offers flexible hours and competitive pay, with comprehensive benefits available upon hire.

Benefits

Comprehensive medical plans

401(k) and employee stock purchase plans

Flexible schedules and family leave

Dependent care and tuition assistance

Paid time off

Wellness programs

Retiree medical access

Qualifications

• Advanced communication skills necessary for customer interactions.
• Deductive reasoning and analytical skills required for effective management.
• High School diploma or equivalent preferred.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote a positive shopping experience.
• Lead the store in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent preferred

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues following company policy and promote a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part-time

Pay Range

The typical pay range is $16.00 - $23.00 per hour. The actual offer depends on experience, education, location, and other factors.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care, tuition assistance, and retiree medical access.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 09/02/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.