Shift Supervisor Trainee

CVS Health; Bowling Green (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles in a dynamic retail environment. This entry-level position focuses on developing management skills and providing exceptional customer service, with opportunities for promotion upon successful training completion.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervising store staff and ensuring task completion.
• Assisting customers and handling complaints.
• Leading the store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Customer service

Education

High School Diploma or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

• Management skills including supervising store staff, assigning tasks, and ensuring follow-up.
• Effective communication with store management and staff.
• Customer service, including assisting customers, handling complaints, and promoting CVS service culture.
• Maintaining customer confidentiality.

Qualifications

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 20
• Part-time employment
• Pay range: $16.00 - $23.00 per hour, depending on experience and location.

We offer comprehensive benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 07/21/2025