Shift Supervisor Trainee

The Regional Municipality of Durham; Boardman (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is looking for a Shift Supervisor Trainee to prepare for supervisor roles within the store. This entry-level position involves management training, overseeing staff activities, and delivering exceptional customer service. The trainee will gain essential skills to support store performance and improve shopper experience while enjoying flexible scheduling and comprehensive benefits.

Benefits

Medical plans

401(k) with matching

Tuition assistance

Flexible schedules

Paid time off

Qualifications

• Experience in retail preferred.
• Flexibility to work varied hours.

Responsibilities

• Supervise store crew and manage store operations when no manager is present.
• Assist customers with inquiries and maintain customer loyalty.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to gain the skills needed for future supervisory responsibilities, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy to ensure a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

15

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 per hour. The actual salary depends on experience, education, location, and other factors.

Benefits

We offer comprehensive benefits including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 08/14/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.