Shift Supervisor Trainee

The Regional Municipality of Durham; Warren (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

The Regional Municipality of Durham is looking for a dedicated Shift Supervisor Trainee at CVS Health to support store management and enhance customer experiences. This entry-level, part-time position offers training for supervisory roles, ensuring efficient operations while delivering exceptional service in a dynamic retail environment. Ideal candidates will possess strong communication and analytical skills, adaptable to various work schedules.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Analytical and communication skills required.
• Flexibility to work weekends and nights.
• Retail experience is preferred but not necessary.

Responsibilities

• Supervise store staff and manage daily operations.
• Assist customers with inquiries and ensure positive experiences.
• Promote and maintain the CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store staff through assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy, ensuring positive shopping experiences
5. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

24

Time Type

Part-time

Pay Range

The typical pay range is $16.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching contributions, and employee stock purchase plan
• No-cost wellness and support programs (screenings, tobacco cessation, counseling, financial coaching)
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 08/29/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.