Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Boardman (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Boardman, Ohio. This entry-level position is designed to prepare candidates for supervisory roles by providing training in management and customer service. Trainees will learn to lead store operations, ensuring customer satisfaction while developing essential skills for career advancement. The role offers flexible hours and a competitive pay rate, along with comprehensive benefits.

Benefits

Medical plans

401(k)

Employee stock purchase

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong communication and analytical skills required.
• Flexibility to work various shifts including early mornings and weekends.
• Retail experience preferred but not required.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and maintain service standards.
• Lead staff in the absence of management.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise the store's crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture (greet, offer help, thank).
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 15
Time type: Part time
Pay range: $16.00/hour. Actual salary depends on experience, education, location, and other factors.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), employee stock purchase, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more info, visit our benefits page.

Application deadline: 08/14/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.