Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Berkeley (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

A nationwide health company is seeking a Shift Supervisor Trainee who will develop skills for supervisory roles while providing exceptional customer service. This entry-level position offers part-time hours with opportunities for advancement within a thriving retail environment. Candidates should possess strong communication and analytical skills, with a flexible schedule to meet operational needs.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Qualifications

• Deductive reasoning and analytical skills required.
• Flexible schedule including early mornings, overnight, weekends, and overtime as needed.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with questions and promote customer service culture.
• Lead store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to gain the necessary skills, completes basic operations and management training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are considered for promotion to open supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture (greet, help, thank).
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnight, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 25

Time type: Part-time

Pay range: $20.12 per hour

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/29/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.