Shift Supervisor Trainee

Kentucky Bar Association; Benton (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a part-time Shift Supervisor Trainee. This entry-level role prepares individuals for higher supervisory positions by providing training in management skills and customer service in a retail environment. Successful candidates will engage in store operations, ensuring customer satisfaction and loyalty.

Benefits

Comprehensive medical options

401(k) with matching

Tuition assistance

Paid time off

Flexible schedules

Qualifications

• Analytical and communication skills required.
• Flexible schedule needed including early mornings, weekends, and overtime.
• Retail experience preferred, but not required.

Responsibilities

• Supervise store crew and manage operations.
• Assist customers with issues and promote customer service.
• Lead when no manager is onsite and handle store procedures.

Skills

Deductive reasoning

Analytical skills

Communication skills

Computer skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Effectively communicate information between management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring positive shopping experiences
9. Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 20
• Time Type: Part-time
• Pay Range: $16.00 - $23.00 per hour, depending on experience, education, and location.

We value our colleagues and offer comprehensive benefits, including medical options, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

The application deadline is 08/23/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.