Shift Supervisor Trainee

The Regional Municipality of Durham; Benton (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to develop management skills in a dynamic retail environment. This entry-level position offers a part-time schedule with a focus on enhancing customer loyalty and operational efficiency, leading to potential promotion opportunities. Ideal candidates will have strong analytical and communication skills and a commitment to exceptional service.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Paid time off

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills needed.
• Advanced communication skills and computer proficiency required.
• Flexibility to work early mornings, weekends, and overtime.

Responsibilities

• Assist customers with questions and complaints.
• Supervise store crew activities, including assigning tasks.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, including assigning, directing, and following up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture: greet, offer help, thank customers
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 20

Time Type: Part time

Pay Range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and we are committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive package including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs
• Paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/23/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.