Shift Supervisor Trainee

The Regional Municipality of Durham; Balch Springs (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

The Regional Municipality of Durham is seeking a Shift Supervisor Trainee to join their passionate team at CVS Health. This entry-level, part-time position offers training for supervisory roles while handling daily operations and ensuring excellent customer service. Ideal for individuals eager to develop management skills in a supportive retail environment. Applicants should have strong analytical and communication skills, with a flexible schedule to meet the needs of the business.

Benefits

Comprehensive medical plans

401(k) plan

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Retail experience preferred.
• Flexible schedule including early mornings, evenings, weekends, and overtime necessary.

Responsibilities

• Supervise store crew and assist customers with inquiries and complaints.
• Communicate effectively with management and staff to ensure smooth operations.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership positions support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy and promote positive shopping experiences
5. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated weekly hours: 20
• Time type: Part-time
• Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit here.

The application window closes on: 08/28/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.