Shift Supervisor Trainee

CVS Health; Bala Cynwyd (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for a supervisory role. This part-time position involves managing store operations, ensuring excellent customer service, and completing necessary training. Ideal candidates will possess strong communication and analytical skills, and a flexible schedule is required. Join a company dedicated to transforming health care and fostering a supportive workplace.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Ability to work a flexible schedule including early mornings, overnight, and weekends.

Responsibilities

• Supervise the store’s crew and communicate effectively with management.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Communication

Education

High School Diploma or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management: Work effectively with store management and store crews. Supervise the store’s crew through assigning, directing, and following up on all activities. Effectively communicate information both to and from store management and crews.

• Customer Service: Assist customers with questions, problems, and complaints. Promote CVS customer service culture (greet, offer help, and thank). Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, and work overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School Diploma or Equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 20
• Time Type: Part time
• Pay Range: $16.00 - $24.00 per hour, based on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs. Our benefits include medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application window closes on: 08/13/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

Additional Information

• Seniority level: Internship
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care

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