Shift Supervisor Trainee

CVS Health; Arlington (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in health solutions is seeking a Shift Supervisor Trainee to embark on a rewarding career path. This entry-level role prepares individuals for future supervisory positions, focusing on customer service excellence and operational management. Trainees will develop essential skills in leadership, communication, and problem-solving while working in a dynamic retail environment. With comprehensive benefits and opportunities for growth, this position is perfect for those looking to make a meaningful impact in their community while advancing their careers.

Benefits

Medical plans

401(k) with match

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Experience in retail is preferred but not required.
• Ability to work a full-time schedule (40 hours/week).

Responsibilities

• Supervise store crew activities and assign tasks.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Communication skills

Customer service

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

• Apply deductive reasoning, analytical, and computer skills.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.
• Supervise store crew activities, assign tasks, and follow up.
• Communicate effectively with management and staff.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture by greeting, offering help, and thanking customers.
• Handle customer relations issues per company policy, maintaining confidentiality.

Qualifications

• Experience in retail (preferred).
• High School Diploma or Equivalent (preferred but not required).
• Ability to work a full-time schedule (40 hours/week).
• Pay range: $16.00 - $24.00 per hour, depending on experience and location.

Benefits

Our comprehensive benefits include medical plans, 401(k) with match, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 07/19/2025.