Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Allison Park (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level role prepares you for future supervisory positions, focusing on management skills and customer service excellence. You'll work closely with store management to ensure smooth operations while fostering a positive shopping experience for customers. This part-time position offers flexible hours and a comprehensive benefits package, making it an excellent opportunity for those looking to grow within the retail sector. If you're passionate about customer service and ready to take on leadership responsibilities, this role is perfect for you.

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in scheduling is required, including weekends and overnights.

Responsibilities

• Supervise store crew and ensure effective communication.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues per company policy, ensuring a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 20
• Time Type: Part-time
• Pay Range: $16.00 - $24.00 per hour. The actual offer depends on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 07/09/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.