shift supervisor - Store# 19800, 14 MILE & JOHN R RD.

Starbucks; Troy (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Starbucks in Troy, Michigan, is seeking a shift supervisor to lead operations, ensuring a welcoming environment and quality service. The ideal candidate will have at least six months of relevant experience, showcasing effective communication and leadership skills. Responsibilities include delegating tasks, coaching staff, and maintaining a quality experience for customers. Join Starbucks, where every shift is a chance to create meaningful moments for our community.

Qualifications

• Six months of experience in customer interaction.
• Experience delegating tasks to employees.
• Maintains consistent attendance and punctuality.

Responsibilities

• Lead with craft and heart in the coffeehouse.
• Ensure quality beverages and food products.
• Coaching preparation of food and beverages.

Skills

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Knowledge of the retail environment

Ability to learn quickly

Job description

Crafting the world’s finest coffee, one meaningful moment at a time

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well as industry leading benefits.

Basic Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Knowledge, Skills, and Abilities

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.