shift supervisor - Store# 10906, DES PLAINES-2655-2695 MANNHEIM RD

Starbucks; Des Plaines (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Starbucks is hiring a Shift Supervisor in Des Plaines, Illinois. In this role, you'll lead shifts to create a warm coffeehouse environment. Responsibilities include supervising staff, preparing beverages, and ensuring quality service. Candidates should have experience in customer service and a track record in task delegation. Flexible availability is required, and the role offers opportunities for growth and development through industry-leading benefits.

Qualifications

• Six months of experience in a customer-focused position.
• At least six months experience delegating tasks or coordinating employee tasks.

Responsibilities

• Lead and supervise the shift to ensure a welcoming coffeehouse experience.
• Prepare and coach the preparation of food and beverages to standard recipes.
• Ensure compliance with store policies and provide quality products.

Skills

Directing the work of others

Learning quickly

Effective oral communication

Retail environment knowledge

Strong interpersonal skills

Teamwork

Relationship building

Job description

Crafting the world’s finest coffee, one meaningful moment at a time

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well as industry leading benefits.

Basic Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Knowledge, Skills, and Abilities

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.