shift supervisor - Store# 11194, 1244 WESTERN AVE

Starbucks; City of Albany (NY); Hybrid; USD 40,000 - 50,000; Full time

Job summary

Starbucks is looking for a Shift Supervisor in Albany, NY. You will lead the team in crafting quality beverages and ensure a welcoming environment for patrons. The ideal candidate will possess strong interpersonal and communication skills, with at least six months of experience in customer service and delegation. Flexibility in work hours is essential as the role involves early mornings and weekends. You will play a vital role in creating exceptional customer experiences while maintaining store standards.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to other employees.

Responsibilities

• Lead with craft and heart as a shift supervisor.
• Ensure quality beverages and food products are provided.
• Work flexible hours including early mornings and weekends.

Skills

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Job description

Crafting the world’s finest coffee, one meaningful moment at a time

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well as industry leading benefits.

Basic Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Knowledge, Skills, and Abilities

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.