Shift Supervisor roles in DE for impacted Rite Aid colleagues

CVS Health; Dover (DE); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor to support store management and enhance customer loyalty. This role involves supervising staff, ensuring operational efficiency, and delivering excellent customer service. Ideal candidates will possess strong communication and analytical skills, with a flexible schedule to meet store needs.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication and supervision skills needed.
• Flexible schedule including early mornings and weekends.

Responsibilities

• Support CVS Store Management in driving store execution.
• Lead store staff and ensure smooth operations.
• Assist customers with questions and promote positive shopping experiences.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do it all with heart, each and every day.

This posting is for both Full-time and Part-time roles across the state. Please include your most recent employment in the "Work History" section of your application, including the work address, to help us support you.

This role is subject to regulatory approvals and CVS's completion of the acquisition of assets related to your current Rite Aid store.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture (greet, offer help, thank).
8. Handle customer relations issues per company policy and promote a positive shopping experience.
9. Maintain customer/patient confidentiality.
10. Merchandise/Presentation
11. Price merchandise.
12. Stock shelves.
13. Implement displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
14. Display and maintain off-shelf merchandise.
15. Reset departments following POGs.

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication and supervision skills.
• Flexible schedule, including early mornings, overnights, weekends, and responding to urgent issues.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full-time

Pay Range

The typical pay range for this role is: $0.00 - $0.00. The actual offer depends on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan.
• No-cost wellness programs, counseling, and financial coaching.
• Paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits.

This application process is ongoing; there is no deadline. Qualified applicants with criminal records will be considered in accordance with laws.