Shift Supervisor: Retail Operations & Customer Care Lead

CVS Health; Silver Spring (MD); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching company contributions

Employee stock purchase plan

Wellness screenings and tobacco cessation programs

Paid time off and flexible work schedules

Job summary

A leading health solutions company in Silver Spring is seeking a Shift Supervisor to lead store operations in the absence of management. The role focuses on excellent customer service, staff supervision, and ensuring store execution aligns with company standards. The ideal candidate will have strong communication and analytical skills, as well as experience in retail supervision. This part-time position offers flexible scheduling and various employee benefits, creating a supportive workplace environment.

Qualifications

• Ability to work a flexible schedule including early mornings, overnight and weekend shifts.
• Proven experience in retail supervision is preferred.

Responsibilities

• Support the CVS Store Management team in store execution and performance.
• Lead store staff and ensure smooth operations in the absence of a manager.
• Assist customers and handle relations issues to promote good customer experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Supervision skills

Flexibility to work various shifts

Education

High School Diploma or equivalent

Job description

A leading health solutions company in Silver Spring is seeking a Shift Supervisor to lead store operations in the absence of management. The role focuses on excellent customer service, staff supervision, and ensuring store execution aligns with company standards. The ideal candidate will have strong communication and analytical skills, as well as experience in retail supervision. This part-time position offers flexible scheduling and various employee benefits, creating a supportive workplace environment.