Store Shift Lead – Customer Service & Operations

CVS Health; Baltimore (MD); On-site; USD 22,730 - 33,062; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company match

No-cost wellness programs

Paid time off

Tuition assistance

Job summary

A leading healthcare company in Baltimore is looking for a Shift Supervisor to support store operations and enhance customer service. The role includes supervising staff, managing store processes in the absence of a manager, and ensuring excellent customer experiences. Candidates should possess strong communication and analytical skills, as well as the ability to work flexible hours. This position offers a competitive pay range from $16.50 to $24.00 per hour, along with various benefits including a 401(k) plan, healthcare options, and more.

Qualifications

• Strong ability to communicate effectively with both management and crew.
• Flexibility to work varied shifts including evenings and weekends.

Responsibilities

• Support CVS Store Management in driving execution and performance.
• Lead the store staff when the manager is absent.
• Assist customers with questions and provide excellent service.
• Manage merchandising and inventory processes.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Computer skills

Education

High School Diploma or Equivalent

Job description

A leading healthcare company in Baltimore is looking for a Shift Supervisor to support store operations and enhance customer service. The role includes supervising staff, managing store processes in the absence of a manager, and ensuring excellent customer experiences. Candidates should possess strong communication and analytical skills, as well as the ability to work flexible hours. This position offers a competitive pay range from $16.50 to $24.00 per hour, along with various benefits including a 401(k) plan, healthcare options, and more.