Shift Supervisor - Restaurant & Market | MKE Airport

Paradies Lagardère; Milwaukee (WI); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Competitive hourly wage

Opportunities for growth and development

Team-focused work environment

Job summary

A leading dining service provider in Milwaukee is looking for an experienced Restaurant Supervisor. The successful candidate will lead operations at Concordia Market and Vino Volo within MKE Airport, overseeing daily tasks and supporting team members to enhance customer experiences. With a focus on maintaining high service standards, this role will suit individuals with strong leadership and customer service skills. The position offers competitive pay and growth opportunities in a vibrant, fast-paced dining environment.

Qualifications

• Prior restaurant, café, or hospitality experience preferred.
• Previous leadership or supervisory experience is a plus.
• Reliable and able to work flexible shifts including weekends and holidays.

Responsibilities

• Lead and supervise daily shift operations across both locations.
• Provide direction and support to team members to ensure efficient service.
• Address guest concerns or questions in a professional manner.

Skills

Customer service skills

Communication skills

Leadership

Ability to work in a fast-paced environment

Job description

Restaurant Supervisor

Location: Concordia Market & Vino Volo, Concourse C | MKE Airport

Pay Rate: $20.00 per hour

We are seeking a motivated and reliable Restaurant Supervisor to support operations at Concordia Market and Vino Volo, two unique dining concepts serving travelers. This role is responsible for leading the shift, supporting team members, and ensuring a smooth and welcoming guest experience throughout the day.

The Restaurant Supervisor works closely with management and team members to maintain service standards, oversee daily operations, and help create an efficient and positive work environment.

About The Concepts

Concordia Market offers travelers the opportunity to enjoy an array of local traditions. Fresh daily food options include Milwaukee-based Press Waffles, pastries and sandwiches featuring Wisconsin-based cheeses and meats, and coffee from the popular Anodyne Coffee Roasting Co. Guests can also choose from a wide selection of grab-and-go items including sandwiches, parfaits, salads, and wraps.

Vino Volo provides a welcoming wine bar experience featuring a curated selection of wines paired with delicious food offerings such as appetizers, salads, sandwiches, and light bites—perfect for travelers looking to relax before their flight.

Key Responsibilities

• Lead and supervise daily shift operations across both locations
• Provide direction and support to team members to ensure efficient service
• Ensure guests receive friendly, prompt, and high-quality service
• Monitor food and beverage presentation and maintain cleanliness and organization of the work area
• Assist with opening and closing procedures
• Support cash handling and ensure proper register procedures are followed
• Address guest concerns or questions in a professional and timely manner
• Communicate operational needs or issues to management
• Assist with stocking, product organization, and maintaining proper inventory levels

Qualifications

• Prior restaurant, café, or hospitality experience preferred
• Previous leadership or supervisory experience is a plus
• Strong customer service and communication skills
• Ability to lead a team in a fast-paced environment
• Reliable and able to work flexible shifts, including early mornings, evenings, weekends, and holidays
• Comfortable working in an airport environment serving travelers

What We Offer

• Competitive hourly wage: $20.00 per hour
• Opportunity to work across two unique dining concepts
• A fast-paced and team-focused work environment
• Opportunities for growth and development within the company