Shift supervisor reception and reservations

Hotel-Angerhof---Franz-Wagnermayr; Germany (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Pleasant working environment

Bonus payment up to 0.5 months’ salary

Staff apartments available

Attractive discounts with partners

Free mountain bike rental

Free use of the WaldSpa and gym

Training and development opportunities

Job summary

Hotel-Angerhof---Franz-Wagnermayr seeks a Shift Supervisor for reception and reservations. Responsibilities include managing check-ins and check-outs, welcoming guests, and handling bookings. The ideal candidate should have a hospitality qualification or relevant experience, professionalism, and a meticulous work approach.

The position offers a pleasant work environment, fair pay, and additional benefits such as a bonus, training opportunities, and attractive staff discounts.

Qualifications

• Successful completion of a qualification in hospitality and/or experience working at reception.
• Confidence when interacting with guests.
• Independent and meticulous approach to work.

Responsibilities

• Check-in and check-out procedures.
• Welcoming and looking after guests.
• Processing bookings and enquiries by e-mail and telephone.

Skills

Hospitality qualification or experience

Independent and meticulous approach

Flexibility and resilience

Confidence in guest interactions

Teamwork

Education

Qualification in hospitality

Job description

# Shift supervisor reception and reservationsFull-time, Part-time, MinijobTo career overviewYour tasks* Check-in and check-out* Welcoming and looking after our guests* Voucher management and sales* Processing bookings and enquiries by e-mail and telephone* General hotel reception administrative duties* Support in ensuring quality standard* Shared responsibility for complaints management* Assisting with the final checking of invoices* End-of-day accounts* Diligent management of the shift’s cash accounts* Restaurant billsRequirements* Successful completion of a qualification in hospitality and/or experience working at reception* Confidence when interacting with guests* Independent and meticulous approach to work* Flexibility, friendliness, resilience, the ability to work in a team, and willingness to helpThe benefits for you* **Pleasant working environment** and regular working hours* **Highly motivated and open-minded teams** across all areas of the hotel* **Fair pay*** **Bonus payment** of up to 0.5 months’ salary per year* Additional bonus for a low number of sick days* Spacious **staff apartments** available on request in a central location (within walking distance)* Staff card offering **attractive discounts** with our partners* Free **mountain bike rental*** Free **use of the WaldSpa and gym*** **Training and development opportunities**