Shift Supervisor - Operations, Service & Cost Control

Aramark; Phoenix (AZ); On-site; USD 22,000 - 33,000; Full time

Job summary

Aramark in Phoenix is seeking an Hourly Supervisor to strengthen the profitability of Operations, while ensuring the highest level of customer service, safety, sanitation, quality and consistency.

You will supervise daily staffing, manage labor and production costs, audit service quality, train staff, and implement strategies to boost guest satisfaction and revenue. This role may involve physical tasks and adherence to PPE requirements.

Qualifications

• Must have 3-5 years of relevant experience.
• Current Certifications as needed
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Skills

Staff supervision

Labor cost control

Customer service

Operations efficiency

Safety and sanitation

Job description

Aramark in Phoenix is seeking an Hourly Supervisor to strengthen the profitability of Operations, while ensuring the highest level of customer service, safety, sanitation, quality and consistency.

You will supervise daily staffing, manage labor and production costs, audit service quality, train staff, and implement strategies to boost guest satisfaction and revenue. This role may involve physical tasks and adherence to PPE requirements.