Shift Supervisor Management Trainee

CVS Health; Wind Gap (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health propose un poste de Shift Supervisor Trainee visant à préparer des employés à des fonctions de supervision. Le poste implique la supervision du personnel, le service client et l'apprentissage des opérations du magasin. Les candidats doivent avoir un diplôme de lycée et des compétences en communication. Une flexibilité de travail est requise.

Qualifications

• Diplôme de lycée ou équivalent requis.
• Expérience en vente au détail souhaitée.
• Compétences en communication et en résolution de problèmes.

Responsibilities

• Superviser l'équipe du magasin et surveiller les activités.
• Assurer l'assistance aux clients et traiter les problèmes.
• Gérer les procédures d'ouverture et de fermeture du magasin.

Skills

Leadership

Analytical skills

Customer Service

Communication

Education

High School Diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are considered for promotion to open supervisory positions. These roles support the store management team by driving store performance and enhancing customer satisfaction. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff
   • Supervise store crew through assigning and monitoring activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy
   • Maintain customer confidentiality

Minimum requirements include a high school diploma or equivalent. Experience in retail, deductive reasoning, analytical skills, computer proficiency, and advanced communication skills are preferred. Flexibility to work early mornings, overnights, weekends, and overtime is necessary.

Additional Information:

This pay range reflects the base hourly or annual salary, with actual offers depending on experience, education, and location.

About CVS Health

We are committed to helping people achieve better health through accessible, affordable, and seamless health services, plans, and community pharmacy support.

Notice

CVS is an Equal Opportunity Employer. We provide accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000. All new hires must complete Form I-9 and provide proof of eligibility. An Automated Employment Decision Tool will be used for scoring skills and responses. For NYC applicants, alternative processes or accommodations are available upon request.