Shift Supervisor - Management

Wendy's Deters Co; Burlington (KY); On-site; USD 18,000 - 23,000; Full time

Job summary

Wendy's in Burlington, KY is hiring a Shift Supervisor to lead a fast-paced team and ensure exceptional guest experiences. Join a group that values growth, internal promotion, and teamwork, while maintaining high food-safety standards and efficient service.

The role emphasizes hands-on supervision, training, and ongoing coaching to develop Crew members into strong performers across each shift.

Qualifications

• High school diploma or GED required.
• At least 1 year of restaurant experience.
• Fluent English speaking and writing skills.

Responsibilities

• Trains, monitors, and reinforces food safety procedures.
• Manages food and labor costs.
• Executes company policies and procedures.
• Monitors food inventory levels.
• Provides proper training for team members.
• Anticipates and identifies problems and initiates appropriate corrective action.
• Maintains fast, accurate service, provides excellent customer service and meets and/or exceeds both company and customer expectations.
• Reports directly to the Assistant Managers and General Manager.

Skills

Customer greeting

Multi-tasking

Fast learner

Willing to learn

Mentor crew

Team leadership

Education

HS diploma or GED

Job description

Ready for the ride of a lifetime? Apply for a Shift Supervisor position today!

Our team is made up of hard working, fast-paced, and dedicated staff who love what they do and those they work with. When you join us, you're joining a group who loves to serve, grow, and succeed together.

Wendy's is one of the most opportunity-filled companies to work for. Up to 95% of our management and Executive Teams are filled from internal promotions, which means an overwhelming majority of them began as hard-working Crew Members.

Here's what it takes to be a great Shift Supervisor:

• Be able to greet each customer with a warm welcome and a smile


• Be great at multi-tasking and never wait to be told what to do


• Be a quick learner and understand what it takes to get the job done


• Be willing to learn new ways of doing things, while helping others along the way too


• Be able to mentor and teach your Crew to be their best


• Be able to lead your team to success every shift, every time

RESPONSIBILITIES

• Trains, monitors, and reinforces food safety procedures


• Manages food and labor costs


• Executes company policies and procedures


• Monitors food inventory levels


• Provides proper training for team members


• Anticipates and identifies problems and initiates appropriate corrective action


• Maintains fast, accurate service, provides excellent customer service and meets and/or exceeds both company and customer expectations


• Reports directly to the Assistant Managers and General Manager

QUALIFICATIONS

• High school diploma or high school equivalency diploma required


• One year of restaurant experience at a minimum


• Fluent English-speaking and writing skills


• Willingness to work on your feet


• Neat, clean, and professional appearance


• Upbeat and engaging personality


• Able to lift 35 pounds to waist level


• Willing to work a 40 - 50 hour week