Shift Manager

Wendy's | Golden Eagle Foods, Inc.; Town of Waterloo (NY); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Early paycheck access

Meal discounts

Growth opportunities

Supportive work environment

Medical benefits

401(k) with match

Team culture

Job summary

Wendy's | Golden Eagle Foods, Inc. is seeking a Shift Manager to lead daily operations, motivate the crew, and safeguard a clean, high-energy dining environment. You’ll support the General Manager to ensure smooth, safe, and fun experiences for customers and team members.

Responsibilities include overseeing food prep, quality control, safety compliance, scheduling shifts, resolving issues, and mentoring staff to grow within the company. Join us to drive service excellence.

Qualifications

• At least 1 year of quick-service management or 2 years as crew.
• 18+ years old with availability for evenings and late nights.
• Reliable transportation and punctuality.

Responsibilities

• Lead by example and motivate the team to deliver excellent service.
• Oversee daily operations including food prep, quality control, and cleanliness.
• Ensure safety and food safety protocols are followed rigorously.
• Manage shifts, assign tasks, monitor performance, and resolve issues.
• Handle customer concerns with professionalism and a positive attitude.
• Mentor and train team members for growth.
• Maintain a clean, organized, compliant work environment.
• Drive sales and improve efficiency through planning.

Skills

Leadership

Team leadership

Customer service

Food safety

Operations management

Job description

At Wendy's, our Shift Managers are the heartbeat of our operation. You're leading daily activities, motivating the team, and ensuring each shift runs safely, smoothly, and efficiently - supporting our General Managers to create a fun, high-energy environment where both customers and crew thrive.

What You'll Get

• Competitive pay (starting pay: $17.50-19.50/hour)
• Flexible scheduling to fit your lifestyle
• Early paycheck access with Tapcheck
• Discounted meals during your shift
• Great chances to grow - many of our managers started here and moved up!
• A dynamic, fast-paced, supportive work environment
• Medical benefits for qualifying team members
• 401(k) with company match for qualifying team members
• A company culture rooted in teamwork, integrity, and leadership

Your Mission (Should You Choose to Accept It!)

• Lead by example - motivate your team and set the standard for excellent service
• Oversee daily operations - coordinate food prep, quality control, and cleanliness
• Ensure safety and food safety protocols are followed rigorously
• Manage shifts efficiently - assign tasks, monitor performance, and resolve issues
• Handle customer concerns with professionalism and a positive attitude
• Support team development - mentor, train, and provide feedback for growth
• Maintain a clean, organized, and compliant work environment
• Drive sales and improve operational efficiency through strategic planning

Superpowers You Bring

• You have at least one year of quick service restaurant management experience or two years of crew experience
• Must be at least 18 years old and available for evening and late-night shifts
• You have reliable transportation and are on time to every shift.
• You have a great attitude and strong work ethic. You will need to be able to lead a crew and most shifts, you'll have to hop in and help!
• You want to have fun and be part of something great - we need your help keeping things running smoothly and ensuring a fun and safe work environment at the same time!

The Wendy's Arena

• It's high-energy, fast-moving, and full of action!
• Lights, sounds, & sizzles-flashing timers, buzzing fryers, and fresh-cooked magic
• Kitchen warriors-working with hot stoves, sharp knives, and powerful machines (safety first!)
• Physical challenge accepted - lifting, moving, and standing (power stance recommended!)

Ready to step into a leadership role and make a difference? Join Wendy's as a Shift Manager and lead the crew to greatness!