Shift Supervisor – Lead Training & Quality in Hospitality

Unidine; Grand Rapids (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Flexible Spending Accounts

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Commuter Benefits

Employee Assistance Program

Job summary

Unidine is hiring for a full-time SHIFT SUPERVISOR at Pillars of Grand Rapids in Grand Rapids, MN. You will direct the activities of associates on a shift, ensure policy and procedure are maintained, and help train and schedule staff to meet daily targets.

The role requires prior customer service experience; hours may vary including evenings, weekends, and holidays. This is a great opportunity with a leading hospitality company that offers robust benefits.

Qualifications

• Prior customer service experience preferred.

Responsibilities

• Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Provide training and create work schedules.
• Evaluate performance, reward high performers and address underperformance.
• Prepare production or sales reports and ensure quality, productivity and safety.

Skills

Customer service

Job description

Unidine is hiring for a full-time SHIFT SUPERVISOR at Pillars of Grand Rapids in Grand Rapids, MN. You will direct the activities of associates on a shift, ensure policy and procedure are maintained, and help train and schedule staff to meet daily targets.

The role requires prior customer service experience; hours may vary including evenings, weekends, and holidays. This is a great opportunity with a leading hospitality company that offers robust benefits.