Full-Time Shift Supervisor: Hospitality Team Lead

Compass Group USA; Grand Rapids (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Commuter Benefits

Medical, Dental, Vision

Job summary

Unidine is hiring immediately for a full time SHIFT SUPERVISOR position at Pillars of Grand Rapids - 2060 Southwest 8th Street, Grand Rapids, MN 55744. You will direct the activities of associates during a shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

This role requires prior customer service experience, training and scheduling of staff, evaluating performance, and mentoring employees to encourage advancement within the organization.

Qualifications

• Prior customer service experience preferred.

Responsibilities

• Direct the activities of associates during a shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Provide training and create work schedules.
• Evaluate performance, reward high performers and address underperformance.
• Prepare production or sales reports for management and ensure quality, productivity and safety targets.
• Act as the contact person for employee requests and time-off issues.
• Mentor and develop employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Customer service experience

Team supervision

Job description

Unidine is hiring immediately for a full time SHIFT SUPERVISOR position at Pillars of Grand Rapids - 2060 Southwest 8th Street, Grand Rapids, MN 55744. You will direct the activities of associates during a shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

This role requires prior customer service experience, training and scheduling of staff, evaluating performance, and mentoring employees to encourage advancement within the organization.