Shift Supervisor: Lead, Train & Grow a Service Team

Bon Appétit Management Company; Cleveland (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits – Critical Illness

Job summary

Bon Appétit Management Company is hiring for full-time and part-time Shift Supervisor roles at Case Western Reserve University in Cleveland, OH. The position requires 1–2 years of customer service experience and prefers supervisory background. Open availability and a competitive pay range are noted.

Employees receive a comprehensive benefits package and opportunities for growth. Applications are accepted online, with more details discussed during the interview process.

Qualifications

• One to two years of previous customer service experience is required.
• Previous supervisory experience is preferred.

Responsibilities

• Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Provide training and create work schedules.
• Evaluate the performance of workers, reward high performers and discipline underperformers.
• Prepare production or sales reports for management and ensure quality, productivity and safety.

Skills

Customer service

Supervisory experience

Job description

Bon Appétit Management Company is hiring for full-time and part-time Shift Supervisor roles at Case Western Reserve University in Cleveland, OH. The position requires 1–2 years of customer service experience and prefers supervisory background. Open availability and a competitive pay range are noted.

Employees receive a comprehensive benefits package and opportunities for growth. Applications are accepted online, with more details discussed during the interview process.