Shift Supervisor: Lead Teams & Guest Experience

Applegreen Travel Plazas; Town of Wallkill (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel service provider in New York is looking for a Shift Supervisor to lead team members and ensure exceptional customer service. You will be responsible for training new team members, monitoring compliance with company and food safety standards, and addressing customer needs. The ideal candidate has cash handling and customer service experience, with a preference for previous leadership roles. The position offers flexible scheduling and various employee benefits.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers positively.

Responsibilities

• Lead team members on shift ensuring high-quality service.
• Engage positively with customers and resolve complaints.
• Ensure compliance with cash handling and food safety policies.
• Assist in training new team members.

Skills

Cash handling experience

Customer service

Leadership experience

Friendly and outgoing manner

Job description

A leading travel service provider in New York is looking for a Shift Supervisor to lead team members and ensure exceptional customer service. You will be responsible for training new team members, monitoring compliance with company and food safety standards, and addressing customer needs. The ideal candidate has cash handling and customer service experience, with a preference for previous leadership roles. The position offers flexible scheduling and various employee benefits.