Shift Supervisor: Lead Teams & Guest Experience

Applegreen Travel Plazas; Framingham (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel plaza operator in Framingham, MA, seeks a Shift Supervisor to lead team members and ensure exceptional customer service. In this role, you will train new team members and monitor compliance with food safety standards. Required skills include cash handling and customer service experience. Candidates must be able to stand for extended periods and lift at least 40 pounds. This position offers flexible scheduling and opportunities for growth.

Qualifications

• Experience in cash handling and customer service is required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly manner.

Responsibilities

• Lead team members on shift to ensure exceptional customer service.
• Engage positively with customers and resolve complaints.
• Ensure food handling procedures are followed.

Skills

Cash handling

Customer service

Team leadership

Public interaction

Job description

A leading travel plaza operator in Framingham, MA, seeks a Shift Supervisor to lead team members and ensure exceptional customer service. In this role, you will train new team members and monitor compliance with food safety standards. Required skills include cash handling and customer service experience. Candidates must be able to stand for extended periods and lift at least 40 pounds. This position offers flexible scheduling and opportunities for growth.