Shift Supervisor: Lead Team & Service Excellence

The Red Bird; Vienna (VA); On-site; USD 19,000 - 28,000; Full time

Job summary

The Red Bird in Vienna, VA is seeking a reliable Shift Leader to oversee daily restaurant operations and support our team during each shift.

You will supervise staff, ensure customer service excellence, assist with opening and closing, support food preparation and front counter operations, and help maintain cleanliness and food safety while fostering a punctual, team-oriented environment.

Qualifications

• Previous restaurant experience required.
• Leadership experience preferred.
• Spanish required.
• Basic English required.
• Strong communication and organizational skills.
• Reliable transportation.
• Flexible availability, including evenings and weekends.
• Reliable, punctual, and team-oriented.

Responsibilities

• Supervise employees during assigned shifts.
• Ensure excellent customer service.
• Assist with opening and closing procedures.
• Support food preparation and front counter operations.
• Train and assist team members.
• Maintain cleanliness and food safety standards.
• Resolve customer concerns professionally.
• Help ensure smooth restaurant operations during busy shifts.

Skills

Leadership experience

Strong communication

Organizational skills

Flexible availability

Reliable transportation

Job description

The Red Bird in Vienna, VA is seeking a reliable Shift Leader to oversee daily restaurant operations and support our team during each shift.

You will supervise staff, ensure customer service excellence, assist with opening and closing, support food preparation and front counter operations, and help maintain cleanliness and food safety while fostering a punctual, team-oriented environment.