Shift Supervisor: Lead Team, Drive Guest Experience

Panera Bread Tyrone; Saint Petersburg (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

401K with Company Contributions

Paid Time off

Meal Benefits

Advancement Opportunities

Job summary

Panera Bread is seeking a Shift Supervisor to lead the front-line team in a busy bakery-café. You will be responsible for driving restaurant performance, coaching staff, and ensuring exceptional guest service.

The ideal candidate has at least 2 years in fast-casual or hospitality, a proven record of leadership, and a commitment to high standards in quality and safety. This full-time role offers growth opportunities and a collaborative team culture.

Qualifications

• Minimum of 2 years’ experience in the fast/casual, full-service or hospitality industries.
• Stable work history is required.
• Minimum 18 years of age.
• Ability to work in a fun, fast-paced guest-driven environment.
• Proven team leader to hire, motivate and retain staff.

Responsibilities

• Taking responsibility for the business performance of the restaurant.
• Analyzing and planning restaurant sales levels and profitability.
• Creating and executing staff development.
• Coaching and leading your team throughout the shift.
• Recruiting, training and motivating staff.
• Ensuring that all employees adhere to the company's standards.
• Greeting guests and doing table visits to ensure customer satisfaction.
• Maintaining high standards of quality control, hygiene, and health and safety.

Skills

Leadership

Team management

Customer service

Job description

Panera Bread is seeking a Shift Supervisor to lead the front-line team in a busy bakery-café. You will be responsible for driving restaurant performance, coaching staff, and ensuring exceptional guest service.

The ideal candidate has at least 2 years in fast-casual or hospitality, a proven record of leadership, and a commitment to high standards in quality and safety. This full-time role offers growth opportunities and a collaborative team culture.